About

At Lucy and Red, our mission is simple: to provide you with accessories that not only make you and your space look and smell great but also bring joy to your everyday life. We believe that accessories should be more than "an accessory"; they should be fun, unique, and truly individual, just like you.

What sets Lucy and Red apart is our commitment to crafting each and every item by hand, ensuring the highest quality and attention to detail. More so, embracing the beauty of imperfections, as our items are handmade, therefore, beautifully flawed, giving character and charm that cannot be replaced.

Our accessory options are not only visually appealing but also smell divine, adding an extra sensory dimension to your environment.

We take pride in curating a diverse range of accessories that cater to all tastes. Whether you are looking for a statement piece, something fun, a subtle touch of elegance, or a smell that is divine, Lucy and Red has something for everyone.

Etsy Page

Lucy and Red has an Etsy Page that displays badge reels and other office items. Check it out!

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FAQ

Do you provide International delivery?

At this time, Lucy and Red does not provide international delivery.

How do I return an item?

Thanks for purchasing our products at Lucy and Red.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
Due to the nature of some of our beauty products we sell, items that expire sooner than 1 month from the date of the purchase are not eligible for a refund.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.

What is your returns policy?

Due to the nature of our products being handmade, our items are non-refundable. However, if your product should arrive damaged, please reach out for assistance.

How do I track my order?

You will receive tracking information once your item(s) are shipped.

What are your delivery options?

At this moment, Lucy and Red is using USPS. For local orders, a drop off location can be arranged. For local orders, payment must be submitted and cleared prior to drop off arrangements.